If you have difficulties to open some channel, first you need to make sure that you have a stable internet connection. When you make sure that the internet is not an issue, pull to refresh the page. Channel should open now.
Some channels require a certain amount of points or Loyalty Club level reached in order to be opened. Please make sure that you reached a required amount of points or Loyalty Club level.
If you have unlocked some channel, but it still appears as locked, please pull to refresh the page. If the channel still appears as locked, please check the quality of your internet connection.